ToolTally Support
We're here to help. Find answers below or reach out directly.
Frequently Asked Questions
Tap the '+' button on the Dashboard or Tools tab. Fill in the tool name, category, optional serial number, and take a photo. Tap Save.
Open a tool, tap 'Lend This Tool', choose a borrower (or add a new one), set the expected return date, and optionally take a condition photo.
Go to Settings > Remind Due Date and choose your preferred lead time (Same Day, 1 Day, or 2 Days before). Make sure you've granted notification permission.
ToolTally needs camera access. Go to iOS Settings > ToolTally > Camera and enable it.
Go to Settings > Export All Data + Photos (ZIP). Share or save the ZIP file containing your CSV and all photos.
Go to Settings > Unlock ToolTally > Restore Purchases. Sign in with the same Apple ID used for the original purchase.
No. ToolTally stores data locally on each device only. There is no cloud sync by design — your data stays private and secure on your device.
Simply delete the ToolTally app from your iPhone. All records, photos, and settings will be permanently removed.
Still Need Help?
Send us an email and we'll get back to you as soon as possible.
Email support@movesnap.appAverage response time: within 1–2 business days (AEST)